Education: Contact us for the special discount code for Canadian groomers on enrollment.

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Frequently asked questions

Find some of the answers to our most commonly asked questions.

Where are the products Manufactured?
All products are Made in Italy.
How often can I wash my dog/cat?
Unless it has a special needs such as dermatological problems , pet that lives indoors can be washed every 3-4 weeks without problems.
What is the right amount of shampoo/conditioner should I use on my pet?
Iv San Bernard products are concentrated and should be diluted 1 part of product to 3 parts of water.
Should I use conditioner after shampooing ?
Yes, even gentle cleansing products remove the natural oils from your pet . In order to maintain good hydration for healthy coat you need to put back the oils you have removed by shampoo.
Which product is the Best for my dog/cat/this breed ?
All our products are designed to fit the unique and individual needs of every pet. Please contact us for personal consultation.
My dog/cat has a particular skin problems, who can I contact?
Its always good to consult your veterinarian first.